Frequently Asked Questions
What forms of ID do I need to shop at Riverside Wellness?
In order to shop for recreational cannabis at Riverside Wellness, individuals must be 21+ with a valid, government issued photo ID. Government issued photo IDs are NOT required to be Missouri specific. We accept all valid, unexpired government issued photo IDs.
In order to shop for medical cannabis at Riverside Wellness, individuals must have one of the following:
A valid, government-issued photo ID showing the individual is 18+ AND a valid patient card issued from the Department of Health and Senior Services.
A valid, government-issued photo ID showing an individual is 21+ AND a valid caregiver card issued from the Department of Health & Senior Services.
How much cannabis am I allowed to get? Where can I find my current allotted amount?
Recreational customers are allowed to purchase 3 ounces during a single transaction.
Patients are allowed up to 6 oz of cannabis every 30 days without special approval from the Department of Health and Senior Services for an increased allotment. The Department of Health and Senior Services calculates patient limits on a rolling basis, so each purchase drops off a patient's limit 30 days after the time of purchase. Marijuana equivalency units are calculated by THC content for items such as edibles and concentrates through Marijuana Equivalency Units: 3.5 grams of flower (eighth) = 1g concentrate = 100mg of edibles. If you want to mix and match methods of consumption, it’s easy to think of each 100mg edible package or each gram of concentrate purchased as an eighth of cannabis. Unfortunately, there is no current method available for patients to check how much of their allotment is left at any given time outside of a dispensary. The good news is that you can contact us at any time to check your patient data and we’ll let you know where you are at!
How does your loyalty program work?
We have a simple loyalty progam that all customers are signed up for automatically. When you shop at Riverside Wellness, you will get 1% back on every purchase you make and can get up to $25 off your purchase with your points! It accrues automatically over time, so next time you shop at Riverside Wellness simply ask your Cannabis Care Associate how many points you have and apply them to your purchase!
What forms of payment do you accept?
In store orders can be purchased using cash, debit or customers can prepay using Dutchie Pay. Drive through orders can be purchased using cash or customers can prepay using DutchiePay (debit is not available at our drive thru window). DutchiePay is an ACH bank-to-bank transfer like PayPal or Venmo. Through an easy account setup process, you can safely and legally pay for your products online. Credit Cards are not accepted at all by Riverside Wellness due to federal legalities.
Do you sell CBD or Delta 8?
We offer CBD products as well as THC:CBD blends in a variety of products. Due to the lack of research and public health data on Delta 8 THC, we do not currently carry any Delta 8 products
What types of products do you sell?
We sell cannabis in a variety of forms: edibles, gummies, concentrates, vapes, flower and more coming in every day. Want to see our current product offerings, information and pricing? Check out our online menu here and order online to guarantee your product selection or stop by our store when you are ready. Questions? Give us a call at (816) 321-2010 and we would love to help guide you on your cannabis journey!
What are your hours?
In Store & Drive Thru: Every Day 9am - 9pm
Delivery: Saturday - Monday 11am - 6pm
Where is Riverside Wellness located?
We are located just north of Kansas City, Missouri in Riverside, Missouri. Our street address is 4403 NW Gateway Ave, Riverside, MO 64150.
Can I get my patient certification at Riverside Wellness?
We cannot legally offer patient appointments at the dispensary. For this reason, we have partnered with a patient certifying service called Bluebird KC Wellness Center. To become a medical patient, simply click on Become a Patient and follow the steps provided!
How can I get my Compassionate Care Discount applied to my online order?
We offer a variety of community driven discounts to support our medical patients with their purchases! If you are completing an order for drive through pickup, you can simply bring the verifying documents with you on your first visit and we will add the discount to your file. If you are ordering delivery, please note the discount you would like to receive in the notes, and email your verifying documents to info@riversidewellnesskc.com. Once our team verifies your discount, they will add it to your file, and discount your total after verification and check out! After we verify your documents, we will add the discount to your file and your discount will automatically apply at time of check out on all regularly priced items. Click here to learn more about available discounts.
How do I get my patient card? The Department of Health and Senior Services (DHSS) didn’t send me it.
The DHSS actually does not print your patient card - you will need to print it at home or email us to print and laminate it when you come to visit or when we drop off your delivery order. If you would like us to laminate your card, you can email it to us at info@riversidewellnesskc.com. For instructions on how to find and download your patient card in the Complia patient portal, click here.
How does delivery work?
Check out how to receive legal cannabis through our delivery service here.
How do I contact the Division of Cannabis Regulation?
Division of Cannabis Regulation
PO Box 570
Jefferson City, MO 65102-0570
Toll-Free Access Line: 866-219-0165
(9:00 am – 4:00 pm CST Monday – Friday)
Email for general inquiries:
Cannabisinfo@health.mo.gov